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Service Technician 1- Paducah

Posted: 11/03/2019

Service Technician 1 - Sr. Service Technician
Paducah, McCracken, KY (42003)
Number of openings: 1
Application closing date: 12/30/2019

Federal contractor, expires on 7/15/2022

Service Technician 1 - Sr. Service Technician- KMD-JR001546



1. Performs basic work using clearly prescribed procedures.

2. Responds to customer requests for service including connections and disconnections as becomes operator qualified.

3. Informs customer of needed repairs and answers basic questions. Ensures that customer understands and is satisfied with work completed.

4. May disconnect service as necessary and perform collection efforts on delinquent accounts.

5. Installs programs and operates Wireless Meter Reading (WMR) equipment as necessary.

6. Assists with activities to ensure responsiveness to natural gas and other emergencies.

7. Completes and maintains accurate records and reports to comply with Company and regulatory requirements.

8. May read meters and record usage for billing.


1. May be required to hold stand-by duty work shifts holidays weekends emergency call outs and occasional extended hours.

2. Is subject to reporting outside regular work area.

3. Identifies addresses and reports safety and encroachment issues to their resolution and completion.

4. Is responsible for the safe operation and inspection of assigned Company vehicles and equipment.

5. Demonstrates support for and adheres to the Company's values strategies policies and procedures and learns the core values of AtmoSpirit Customer Service Safety and the Company's Code of Conduct both as an individual contributor team member and/or leader of others.

6. Must become familiar with the contents of the Safety Manual live by the spirit of its intent and become involved in creating and maintaining a safe working environment. Must complete all required safety training.


Educational/Experience Level Requires a general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED).Requires valid driver's license in accordance with Company standards. Certificates Licenses etc. While in this level completes Gas Essentials workshop and completes companion Operator Qualification (OQ) and OJT. Must maintain position OQs and any other required OQs and classroom training or certifications. Computer Skills Requires ability to utilize the Company's internet/intranet web site and available resources for data entry reference and/or retrieval tasks. Communication Skills Requires the ability to communicate with internal/external customers in order to obtain and/or provide explanations and/or information on basic types of factual information. Work Conditions Work requires entry to customer premises. Works outdoors in all types of weather and may be exposed to extremes of climate and temperatures high noise levels rough terrain and occasional work on ladders roofs attics and under houses as well as confined spaces. May have residence requirement due to call-out response time. Works as an individual contributor and/or as member of a team. Physical Demands Requires occasionally performing activities including but not limited to bending stooping grasping reaching twisting turning and/or lifting. Requires the acute sense of sight and hearing (corrected or uncorrected) and strong sense of smell. Must be able to lift tools equipment and materials up to and including 60 pounds. Other Requirements As a Safety-Sensitive position pre and post employment screenings including but not limited to drug testing as outlined by the Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA) and motor vehicle record (MVR) background checks are required.

Job: Operations
Schedule: Full-time
Primary Location: Kentucky-Paducah

Work Locations:
3510 Coleman Road
Paducah 42001
Organization: KMD-Paducah-C&M/Service [2637]

Opening Date (Period for Applying) - External: Oct 27, 2019, 12:00:00 AM

Atmos Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to r ace, color, r eligion, gender, national origin, age, disability, or veteran status.

Applicants preferred to have at least a High school diploma/GED or equivalent

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