Description

Workplace Communication Fundamentals

Understanding Communication Styles to Strengthen Teamwork and Collaboration

Program Description

Communication is the operating system of organizations. Every decision, expectation, and collaboration runs through it. When people understand how different communication styles work, conversations become clearer, collaboration becomes easier, and teams perform at a higher level.

Workplace Communication Fundamentals is an engaging and popular DISC-based workshop designed to help professionals understand how communication styles shape workplace interactions. Participants will learn how to recognize common communication patterns, adapt their approach to different personalities, and create clearer, more productive conversations with coworkers, supervisors, and clients.

Through practical examples, discussion, and interactive activities, workshop participants gain tools they can immediately apply to strengthen teamwork, improve collaboration, and communicate more effectively across their organization.

What Participants Will Learn

• The variety of communication styles in the workplace and the strengths and weaknesses of each
• How to quickly recognize communication patterns in coworkers and clients
• Practical techniques for adapting communication to different personalities
• How communication styles influence teamwork, feedback, and decision making
• Strategies for reducing misunderstandings and improving collaboration

What the Program Includes

• A short DISC communication assessment completed before the workshop
• A personalized communication profile for each participant
• Interactive exercises and real workplace communication scenarios
• Practical tools participants can apply immediately on the job

A Proven Communication Framework

Versions of this workforce communication program have been implemented in organizations around the world, including NBCUniversal, Merck, and SAP, helping teams improve communication, collaboration, and workplace effectiveness.

Facilitator

Frank Bennett is the Executive Director of The Leadership Center, a nonprofit organization that provides professional development training in West Kentucky.  His workshops focus on practical tools that help teams improve communication, strengthen supervision, and build high-performing workplaces.

Testimonials

My entire leadership team has taken the Workforce Communication course with Frank and has fully implemented it into our culture.  What we learned has made us all more effective communicators in the fast paced and quickly changing industry in which we work

Michelle Campbell, Executive Director of the Paducah McCracken County Convention and Expo Center

"Participating in the Communication Fundamentals Public Workshop with Frank Bennett was an incredibly valuable experience. The class brought clarity to how I naturally lead, listen, and engage with others. It sharpened my self-awareness and highlighted how to adapt my communication to better connect with different personality styles. The insights I gained from this workshop have already improved how I manage conflict, collaborate with team members, and lead more effectively”

Jeff Pierce, Vice President, ATOMIC CITY, Inc.

“This class was transformative in helping me understand the communication styles of those I work with every day. Frank’s delivery is engaging and fun.” 

Jackie Harris, Chief Administrative Officer for KKHB